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Claimant preparing forms before an IME

10 December 2024·9 min read

Preparing for Your Independent Medical Examination

Before the appointment day

Receiving notice of an independent medical examination can feel stressful, especially if you are already dealing with pain, time off work or claim paperwork. Preparation helps. Read the appointment letter carefully for the date, time, location or telehealth link, and any documents you should bring. If you need an interpreter, wheelchair access or help with travel, contact the booking team as soon as possible.

Gather a simple medication list, copies of recent scans or specialist letters if you have them, and photo identification. You do not need to prepare a scripted story. You do need to be ready to describe your symptoms, treatment and how the condition affects work and home life in your own words.

What to bring and wear

Wear comfortable clothing that allows examination of the relevant body area. For a knee assessment, loose pants that can be rolled up are useful. For a shoulder assessment, a shirt that can be removed or adjusted helps. Arrive early enough to complete any forms without rushing.

If you use walking aids, hearing aids or glasses, bring them. If telehealth is planned, test your device and choose a private, quiet room with good lighting.

  • Arrive early with photo identification
  • Bring a medication list and recent reports if available
  • Wear clothing suitable for examination of the injured area
  • Ask for clarification if you do not understand a question
  • Contact the provider promptly if you need to reschedule

During the assessment

Most appointments include a discussion of your history and, where needed, a focused examination. The specialist may ask about the accident or incident, your symptoms over time, treatment, work duties and daily activities. Answer honestly, including good days and bad days. Exaggeration and minimisation both make the assessment harder.

The IME doctor is not there to take over your treatment. You should not expect prescriptions or a new treating plan from the appointment. The purpose is an independent opinion for the referrer.

After the appointment

The specialist prepares a report that is sent to the referring party. Timeframes vary with the complexity of the matter and whether further information is needed. If you have questions about your claim after the assessment, speak with your lawyer, union representative or insurer contact as appropriate.

If your appointment is with Evaluate Medicolegal and you need to change the time, call as soon as you can so another booking can be offered. Early notice helps everyone and keeps your claim moving.

Common worries and practical tips

Many people worry that they will say the wrong thing or that the examination will worsen their pain. A good independent assessment is thorough, but it should remain respectful and clinically appropriate. Tell the specialist if a movement is too painful to continue. You are not expected to push through severe pain to prove a point. Equally, avoid refusing every request without explanation; the assessor needs enough information to form an opinion.

Another common concern is whether a support person can attend. Policies vary with the assessment type and privacy requirements. Ask the booking team in advance rather than arriving with an unexpected companion. For telehealth, make sure you are alone in a private room unless a support arrangement has been approved. If English is not your first language, request an interpreter early so the history is accurate.

Finally, remember that preparation is about organisation, not performance. Sleep as well as you can the night before, allow travel time, and bring the documents listed in your letter. If anxiety is high, write a short bullet list of key treatments and symptom changes to check during the history. That simple habit helps you cover important details without sounding rehearsed, and it often makes the appointment feel more manageable.

  • Tell the specialist immediately if examination movements cause severe pain
  • Ask in advance about support persons and interpreter arrangements
  • Use a short personal notes list for treatments and symptom changes
  • Allow extra travel or login time so you are not rushed
  • Follow up promptly with the booking team if logistics need to change

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