Frequently Asked Questions

Find all the answers you need for some of the frequently asked questions.

  1. Please bring a picture ID
  2. X-ray films, CT and MRI scans and reports
  3. Treating doctor’s reports and specialist’s reports
  4. All medications taken and any other pertinent information
  5. If you wear glasses, use any type of medical devices, use hearing-aids, or other assistive devices such as canes, crutches, walkers and braces, be sure to bring those with you to the examination.

Generally, 45 minutes to one hour is allocated to your assessment, which usually consists of an interview and a physical examination. Most of this time is spent directly with the medical specialist. The precise amount of time spent with the specialist will vary according to your individual circumstances. Please do not bring visitors or extended family members into any of the consulting locations as space can be restricted.

During the appointment, you will be asked questions about your medical problems, including when and how they started and their progression. Questions will also be asked about medical tests and treatments you have had in the past. Additionally, you may need to answer questions about your personal, social and recreational life.

This is to enable us to fully understand your situation and how your injury could be affecting your life. This type of information is very important in the overall medical assessment.

Independent medical specialists are not in a position to guide you regarding your medical condition or your treatment. Our staff have an ethical obligation not to intervene in your case, even if you should specifically ask for such medical advice. Should you need such information, we recommend that you seek advice from your treating doctor(s) or other health care practitioners.

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Acknowledgement Of Country

We acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.